WHAT TO EXPECT
Clear communication.
Careful work.
Here is how we approach a service call or planned pump project.
01
Start with a conversation.
Tell us the symptoms, location, and any known details about the pump or well. We will discuss the next step.
02
Understand the work.
We explain what we find and discuss the proposed repair or installation. Ask about the scope, price, and any alternatives.
03
Labor Rates & Service Calls
Our labor rate is $140 per hour for one technician. Pump pulling and other work requiring two technicians is billed at $250 per hour for the two-person crew.
Our minimum service call charge is $140. Parts and sales tax add to all applicable invoices.
Billable time includes travel and work performed, starting when we leave our shop and ending when we return. Whenever scheduling allows, we group nearby service calls to reduce billable travel time for our customers.
Already have an invoice?
Pay My Bill04
Know your system.
The best way to make your system last is to know how it all works.
After the work, ask us to explain the equipment and any care or operating instructions that apply. We want you to understand your system and how to best make it last.
Planning a new installation?
Call with the well information and the way you expect to use water so we can discuss a bid.